Client’s queries / complaints may arise due to lack of understanding or deficiency of services experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in expected delivery standards or due to inadequacy of facilities available or attitude of staff towards clients.

Clients can seek clarification to their queries and are further entitled to make complaints in writing, orally or telephonically. An email may be sent to the Research Analyst. Alternatively, the investor may call on +91 9353797351.

A letter may also be written with the query / complaint and posted at the below mentioned address: BTM Second Stage, Bangalore, Karnataka – 560076

Clients can write to the Research Analyst at lmsequityresearch@gmail.com if the investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Research Analyst.

In case you are not satisfied with our response you can lodge your grievance with SEBI at scores.sebi.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.